Email reaches us faster than any web form. The address you pick tells us which team routes it fastest.
Every inbox below is monitored by a person on the Actionary team. A human reads the sentence before anything else happens.
Sales and evaluations
hello@actionary.co.uk — a demo, a scoping call, a pricing question, a procurement pack. Include the shape of your team and the incumbent you are replacing. We reply with a calendar link and the product tour, or with the pricing page if that answers the question outright.
Support for tenants
support@actionary.co.uk — production incidents, workflow debugging, migration questions from an active tenant. Include your tenant slug and the approximate UTC timestamp of the event. The reply carries the exact release that was live and the full audit trail of what happened.
Every state change in the platform is recorded end-to-end. Support conversations begin from the recorded trail.
Security and DPO
security@actionary.co.uk — vulnerability disclosures, penetration-test coordination, subject-access requests, DPO correspondence under UK GDPR and EU GDPR. One address routes both the security team and the data protection officer; the shared queue keeps the SOC2 CC7.2 evidence chain intact.
Deep detail on the security posture — one master key with per-subsystem keys derived from it, session cookies locked to the exact host that issued them, one clean model for who can act as a platform operator — lives on the trust and security page. Read it before the disclosure; it will shorten the thread.
The takeaway
Four addresses. One team. Emails answered by people who wrote the code they touch.